Useful, usable, desirable : applying user experience design to your library /

"Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missing any...

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Main Author: Schmidt, Aaron, 1978-
Other Authors: Etches, Amanda, 1975-
Format: Book
Language: English
Published: Chicago : ALA Editions, an imprint of the American Library Association, 2014
Edition: First edition.
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Dykes Book Stacks (2nd Floor) (Kansas City)

Call Number: Z 678 S349u 2014
Copy Available