Managing the unexpected : resilient performance in an age of uncertainty /

Main Author: Weick, Karl E.
Other Authors: Sutcliffe, Kathleen M., 1950-
Format: Book
Language: English
Published: San Francisco : Jossey-Bass, 2007
Edition: 2nd ed.
Subjects:
Table of Contents:
  • Preface
  • 1.
  • Managing the unexpected : what business can learn from high-reliability organizations
  • 2.
  • Expectations and mindfulness
  • 3. The
  • three principles of anticipation
  • 4.
  • Principles of containment
  • 5.
  • Assessing your capabilities for resilient performance
  • 6.
  • Organizational culture : institutionalizing mindfulness
  • 7.
  • How to manage mindfully
  • Notes
  • The
  • authors
  • Index.